Terms and Conditions

Last Updated: [11-03-2024]

1. Acceptance of Terms

By signing up for and using Cuisine Connect (“the System”), you, the Client (“you” or “your”), agree to abide by these Terms and Conditions. If you do not agree with these terms, you may not use the System.

2. Services Provided

Cuisine Connect is a white-label restaurant management system developed by Van Tech Systems. It includes a customizable mobile application, website (if requested), and features for managing orders, clients, staff, and delivery drivers. The system is provided as a subscription service with options for monthly or annual billing.

3. Account Registration and Usage

  • Account Setup: You must provide accurate and complete information during registration.
  • Trial Period: New accounts receive a 7-day free trial, after which a subscription plan must be chosen to continue using the System.
  • Subscription Plans: Clients may choose either monthly or yearly subscriptions, with associated fees based on the selected plan. All subscription fees are non-refundable once paid.

4. Fees and Payments

  • Installation Fee: A one-time installation fee is required upon registration, to be paid prior to using the System.
  • Subscription Fee: Payment for subscriptions is required in advance for the chosen period (monthly or yearly).
  • Annual Maintenance Fee: An annual maintenance fee applies to ensure optimal performance, system updates, and ongoing support.
  • Late Payments: Failure to pay any applicable fees may result in suspension or termination of your access to the System.

5. Customization and White-Label Services

Cuisine Connect offers white-label customization, allowing you to:

  • Use your own logo, colors, and branding on the mobile app and website.
  • Configure your menu, pricing, and additional settings.
  • Add staff members, delivery drivers, and other relevant personnel.

6. Intellectual Property

  • Ownership: Van Tech Systems retains all rights to the System, including software, design, and associated intellectual property.
  • License to Use: You are granted a non-exclusive, non-transferable license to use the System for restaurant management purposes only.
  • Customization Rights: While you may add your logo and brand colors, you do not gain ownership rights over the System or its underlying code.

7. Restrictions on Use

Clients are prohibited from:

  • Reverse-engineering, decompiling, or attempting to extract source code from the System.
  • Using the System for unauthorized commercial purposes outside of restaurant management.
  • Engaging in any activity that may interfere with or disrupt the functionality of the System.

8. Liability and Indemnification

  • Limitation of Liability: Van Tech Systems is not liable for any indirect, incidental, or consequential damages arising from your use of the System, including lost revenue, data breaches, or service interruptions.
  • Indemnification: You agree to indemnify and hold harmless Van Tech Systems against any claims or liabilities arising from your misuse of the System or violation of these Terms and Conditions.

9. Termination and Suspension

Van Tech Systems reserves the right to suspend or terminate your access to the System if you violate these Terms and Conditions or fail to make timely payments.

10. Modifications and Updates

Van Tech Systems may update or modify the System and these Terms and Conditions periodically. Clients will be notified of any significant changes via email or through the System interface.

11. Governing Law

These Terms are governed by the laws of [Jurisdiction]. All disputes arising out of or relating to these Terms will be resolved in the courts of [Jurisdiction].

12. Contact Information

For questions or concerns, please contact us at contact@cuisineconnects.com.